Privacy Policy for Moonah Health
Effective Date: September 3, 2024
At Moonah Health, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, use our services, or interact with us in any other way. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information to provide you with our services:
a. Personal Information You Provide:
- Contact Information: Name, email address, phone number, address, and other contact details.
- Health Information: Information related to your health and wellness, including menopause-related data, symptoms, medication usage, and lab results, as voluntarily provided by you or your healthcare provider.
- Payment Information: When you make purchases through our website, we collect payment details, such as credit card information, to process your transactions.
b. Automatically Collected Information:
- Usage Data: We collect data on how you interact with our website, such as pages viewed, the duration of your visits, and the links you click.
- Device Information: Information about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide you with our health tracking services, including storing and sharing your health data with healthcare providers.
- Personalization: To tailor our services to your needs, including offering personalized recommendations.
- Communication: To respond to your inquiries, send you updates, and notify you about changes to our services.
- Processing Payments: To securely process payments for the services and products you purchase.
- Improvement: To analyze and improve the performance of our website and services.
- Compliance: To comply with legal obligations or respond to lawful requests by public authorities.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your personal information under the following circumstances:
- With Healthcare Providers: With your consent, we share your health data with nurse practitioners and other healthcare professionals to provide you with care and consultation.
- Service Providers: We work with third-party service providers (e.g., payment processors, hosting services) to support our operations. These providers are contractually bound to protect your personal information.
- Legal Compliance: We may disclose your personal information to comply with laws, regulations, or legal requests.
4. Your Rights
You have the following rights regarding your personal information:
- Access and Update: You can request access to the personal information we hold about you and correct any inaccuracies.
- Data Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Withdrawal of Consent: You can withdraw your consent to the processing of your personal information at any time, but this may limit the services we can provide.
To exercise these rights, please contact us at [Insert Contact Email].
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While no method of transmission over the internet or electronic storage is completely secure, we follow industry best practices to safeguard your data.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third parties before sharing your personal information with them.
8. Children’s Privacy
Moonah Health does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy
moonah.health@gmail.com
